Refund and Cancellation Policy
At Divya Kripa, we strive to provide exceptional services to all our users. Please review our refund and cancellation policy carefully before booking any services through our app.
1. Non-Refundable Services
All services booked through Divya Kripa are non-refundable. Once a booking is confirmed and payment is processed, we are unable to offer refunds, credits, or exchanges for any cancellations or no-shows. This policy applies to all services, including but not limited to Pooja bookings, Sewa services, and any other offerings available on our platform.
2. Commitment to Service
By confirming a booking, you acknowledge and agree to fulfill your commitment to the scheduled service. Our service providers allocate time and resources to prepare for your appointment; therefore, cancellations or changes are not permitted once a booking is confirmed.
3. Exceptional Circumstances
We understand that unforeseen events may occur. In cases of genuine emergencies or extenuating circumstances, please contact our support team at divyakripa@divyakripa.com as soon as possible. While we cannot guarantee any changes or refunds, we will review each situation on a case-by-case basis and, at our sole discretion, may offer alternative solutions.
4. User Responsibilities
- Accurate Information: Ensure that all booking details, including dates, times, and personal information, are accurate at the time of booking.
- Timely Arrival: Arrive promptly for your scheduled service to ensure a complete and satisfactory experience.
- Communication: If you anticipate any issues with your booking, contact us immediately at divyakripa@divyakripa.com.
5. Policy Acceptance
By booking any service through Divya Kripa, you acknowledge that you have read, understood, and agree to this refund and cancellation policy. We reserve the right to modify or update this policy at any time without prior notice. Any changes will be effective immediately upon posting on our app.
For any questions or further clarification regarding this policy, please contact us at:
Divya Kripa
c/o Inspire Apps (A unit of RN & Sons)
Address: 9, Indra Colony, Civil Lines, Bajariya, Sawai Madhopur, Rajasthan, India
Email: divyakripa@divyakripa.com
Thank you for choosing Divya Kripa. We appreciate your understanding and cooperation.